Contact Us

Our Packages

Package
1mo Free
$186.97 $203.64
6mo Free
$509.1 $610.92
12mo Free
$958.56 $1018.2
1mo Free
$274.34 $299.64
6mo Free
$749.1 $898.92
12mo Free
$1198.56 $1498.2
1mo Free
$438.57 $478.44
6mo Free
$1196.1 $1435.32
12mo Free
$1913.76 $2392.2

MESEV Service Plans – Your Choice, Your Savings

MESEV Service Plans – Your Choice, Your Savings

  • Standard Support (Email)
  • Dynamic Load Management
  • Standard Support (Email/Phone)
  • Dynamic Load Management
  • 2-Day Response Time
  • Remote Diagnostics & Reset (Basic)
  • Firmware Updates & Monitoring
  • Connected Services Portal
  • Discounts on Replacement Parts
  • 24/7 Emergency Response Line
  • Dynamic Load Management
  • 24-Hr Response Time
  • Remote Diagnostics & Reset (Extended)
  • Firmware Updates & Monitoring
  • Connected Services Portal
  • Discounts on Replacement Parts
  • Virtual Annual Preventive Maintenance
  • Annual Health Report & System Analysis*
  • 24/7 Emergency Response Line
  • Dynamic Load Management
  • 2-Hr Response Time
  • Remote Diagnostics & Reset (Full)
  • Firmware Updates & Real-Time Monitoring
  • Connected Services Portal & Web Tools Suite
  • Discounts on Replacement Parts
  • Virtual + Physical Preventive Maintenance
  • Annual Health Report & System Analysis*
  • SLA-Backed Uptime Guarantee**
  • Dedicated Technical Manager
  • Annual On-Site Inspection***

* As per required, Terms & Conditions Apply

MESEV Charger Issue Resolution Process

Efficient. Transparent. Expert-Driven.

1
Issue Reported

A service request is logged via the MESEV portal, activating the workflow.

2
Acknowledgement

Support team acknowledges and begins remote diagnostics.

3
Expert Review

Certified technicians perform diagnostics to pinpoint the issue.

4
Fix & Fulfilment

Remote fix or guided on-site dispatch as needed.

5
Resolution

Issue is resolved, documented, and marked complete.

High Uptime Starts with Smart Planning

Standard Support

Tailored MES EV Service Plans

For Peak Operational Performance

  • Structured SLAs matched to your needs
  • 3 Flexible Tiers (Basic to Full-scale)
  • Reliable Performance & Optimal Uptime
  • Tailored to Business Size & Complexity
  • Predictable Service & Priority Response
  • Your Service, Your Way
GET A QUOTE
Enterprise Care

Premium Support for High-Volume Partners

Advanced Assistance for Scale & Speed

  • For Large-Scale & High-Volume Operators
  • Lifecycle Management of Infrastructure
  • Faster Priority Support & Resolution
  • Dedicated Account Managers
  • Enhanced Uptime Commitments
  • Custom Pricing & Personalized Quotes
GET A QUOTE